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This section covers the QuickTech Professional software diagnostic.

1. When should I use the QuickTech Professional Software ?
2. What can the QuickTech test that the PHD card can't ?
3. What do the codes next to the burn-in script mean ?
4. How do I make a back up of the disk?
5. How do I know if I have the latest version of the software?
6. I am getting red alphanumeric characters during the RAM test, what do they mean?
7. Is the RAM test compatible with my system?
8. Your software finds errors but my other software diagnostic packages don't?
9. What can the software test?
10. Does the software run burn-in diagnostics?
11. How do I write a burn-in script?
12. How do I run the software under DOS?
13. How do I run the software under Windows?
14. Do I get free upgrades?
15. How do I run the software without an operating system?
16. I build many machines at once; can I use the software to test them?
17. Does the software provide test reports?
18. Does the software come on a CD ROM?
19. Can I run the software from my network?
20. Does the software run remotely?
21. Can a virus infect my disks?
22. Does QuickTech PRO perform any data recovery features?
23. Does QuickTech detect Viruses?
24. Does QuickTech find software problems?
25. I don't have a floppy on my systems, how can I use QuickTech?
26. I don't have a video card on my systems, how can I use QuickTech?

1. When should I use the QuickTech Professional Software?
The QuickTech software is perfect for testing systems that are fully assembled. It will allow you run a complete diagnostics without removing the cover from the case. It is also a perfect tool for testing systems that boot normally but exhibit intermittent failures.

QuickTech Pro is also designed with PC assemblers in mind. With its script capabilities, it is the ideal tool for any PC assembler to use as the primary burn-in software.
2. What can the QuickTech test that the PHD card can't?
The following are additional devices that the software can test but the PHD does not. These devices include: sound cards, Mouse ports, SCSI devices, file saving capabilities, low level formatting of IDE drives, data destructive testing of hard drives, memory scanning, and multi media devices.

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3. What do the codes next to the burn-in script mean?
When running the burn-in script, QuickTech Pro will place numbers next to test when a failure is detected. It will also place numbers next to the test if you escape the burn-in before it concludes. If a dash appears, that means more than one sub-test failed. If a check appears, the test passed.

The following is the explanation of the other codes:

--------------
Hard Disk Test
--------------
0001h - Controller Internal Diagnostic
0002h - Drive Ready
0004h - Recalibrate Drive
0008h - Linear Seek
0010h - Funnel Seek
0020h - Random Seek
0040h - Linear Read
0080h - Random Read

---------------------------------
Hard Disk Read/Write Surface Test
---------------------------------
0001h - Testing Memory Buffers
0002h - Surface Data Inversion

--------------
Com Port Test
--------------
0001h - COM Type Detection
0002h - IRQ Generation
0004h - Baud Rate Register
0008h - Line Control Register
0010h - Modem Control Register
0020h - Interrupt Control Register
0040h - Sizing FIFO Receiver
0080h - Verify FIFO Trigger Levels
0100h - FIFO Buffer Data & Address
0200h - Max Baud Rate Detection
0400h - Internal Loopback Status
0800h - Internal Loopback Transmitting
1000h - External Loopback Status
2000h - External Loopback Trans

-----------
Modem Test
-----------
0001h - Modem Detection
0002h - IRQ Generation
0004h - Device Product Code
0008h - Modem ROM Checksum
0010h - Modem RAM Self Test
0020h - Fax Class Support
0040h - Software Reset
0080h - Factory Default
0100h - Speaker Control
0200h - Volume Control
0400h - Dial/Connect Control
0800h - Hook Control

---------
LPT Test
---------
0001h - LPT Type Detection
0002h - Ext. Loopback IRQ Generation
0004h - LPT General Control Register
0008h - SPP/BPP/EPP Data Port
0010h - BPP Bi-Directional Operation
0020h - EPP Address Register
0040h - EPP Data Ports 0-3
0080h - ECP Control Register
0100h - ECP Internal FIFO Sizing
0200h - ECP FIFO Testing
0400h - ECP IRQ Assignment
0800h - ECP ISA IRQ Line Monitoring
1000h - ECP Configuration Registers
2000h - External Loopback

----------------
CD(DVD)-ROM Test
----------------
0001h - Drive Ready/Status OK
0002h - Media Presence and Valid
0004h - Door Lock/Unlock Support
0008h - Sequential Seek/Holding Track
0010h - Random Seek/Head Positioning
0020h - Sequential Coil Read
0040h - Random Read/Accurate Streaming

--------------
A.R.M.D. Test
--------------
0001h - Drive Ready/Status OK
0002h - Medium Presence
0004h - Linear Seek
0008h - Linear Read
0010h - Random Read
0020h - Linear Read/Write/Verify

------------------
Floppy Drive Test
------------------
0001h - Controller Diagnostic
0002h - Determine Drive Parameters
0004h - Linear Seek/Read
0008h - Funnel Seek/Read
0010h - Random Seek/Read
0020h - Linear Read/Write/Verify
0040h - Funnel Read/Write/Verify
0080h - Random Read/Write/Verify
0100h - Verify Rotation Speed

-------------------
Sound Blaster Test
-------------------
0001h - FM Hardware Detection
0002h - SB DSP Detection
0004h - DSP Interrupt Line
0008h - SB 8-Bit DMA Channel
0010h - Mixer Detection

-------------
PCI Bus Test
-------------
0001h - PCI BIOS Detection
0002h - PCI Buses Scan
0004h - Device Access Test
0008h - Device Search Test
0010h - Class Search Test
0020h - Check Device Status
0040h - Check Device BIST

-------------------
Plug-and-Play Test
-------------------
0001h - PnP BIOS Detection
0002h - Device Node Access
0004h - Verify Node Access
0008h - Check Node Resources
0010h - Read ISA PnP Cards
0020h - Check ISA PnP Cards

------------
SM Bus Test
------------
0001h - SM Bus Host Detection
0002h - SM Bus Host Registers Test
0004h - SM Bus Status
0008h - SM Bus Device Scanning
0010h - SM Bus Operation

-------------------------
Keyboard Controller Test
-------------------------
0001h - Kbd Controller Cmd Byte Access
0002h - Kbd Controller Selftest
0004h - Keyboard Interface
0008h - Keyboard Interface Disable
0010h - Keyboard Interface Enable
0020h - Keyboard Data line On/Off
0040h - Keyboard Clock line On/Off
0080h - Keyboard Overrun Handler
0100h - BIOS Buffer Overrun Check

---------
APM Test
---------
0001h - APM BIOS Detection
0002h - APM Real Mode Connect
0004h - APM 16-bit Connect
0008h - APM 32-bit Connect
0010h - APM Disconnect
0020h - CPU Idle/Busy
0040h - Get Power Status
0080h - Enter Standby Mode
0100h - Enter Suspend Mode


---------
CPU Test
---------
0001h - Protected Mode Instructions
0002h - Stack Manipulation
0004h - Flag Conditions
0008h - Arithmetic Instructions
0010h - Data Transfer Control
0020h - Execution Control
0040h - Processor Control
0080h - String Operations
0100h - IA MMX Instructions
0200h - Intel IA MMX-2 Instructions
0400h - AMD 3DNow! Instructions
0800h - Internet Streaming SIMDI

---------
FPU Test
---------
0001h - FDIV Bug
0002h - FPU Busy Status
0004h - FPU Stack
0008h - FPU Tag Condition
0010h - Data Transfer & Constants
0020h - Compare Functions
0040h - Arithmetic Instructions
0080h - Transcendental Functions
0100h - Floating Unit Control

4. How do I make a back up of the disk?
When you first purchase the software, it is recommended that you make a back copy of the software. To do, you simply use the disk copy command under dos. If you are not familiar with dos, then you can use Windows to copy all the QuickTech files to a back up disk.
5. How do I know if I have the latest version of the software?
The latest version of the software is 4.27.

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6. I am getting red alphanumeric characters during the RAM test, what do they mean?
If you see red alphanumeric characters in the memory map, that indicates that a failure was detected. Depending on the area of the failure, it will point you to the exact failing module. Furthermore, the failing bits are indicating the exact location of the failure on a specific module.

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7. Is the RAM test compatible with my system?
The memory test has been tested on many systems. We have not come across a system that does not support our RAM test. The test have also been verified by many memory manufacturers, if we detect a failure, rest assured you are having a memory problem.
8. Your software finds errors but my other software diagnostic packages don't?
Many customers have a couple of different testing software packages. At times these packages will report different results. These results are a direct result of the software's capability of running extensive testing. We strive to be the best hence; we detect problems that other packages do not.

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9. What can the software test?
The software is ideal for testing peripherals. Peripherals are most devices that you insert into your motherboard. The software will also generate extensive system reports.
10. Does the software run burn-in diagnostics?
One of the purposes of the software is to run testing on newly built machines. The software has the ability to have ready-made scripts for testing systems according to your specifications. When run from a dos prompt, the software will boot into an automated test script with out user intervention. Reports can also be generated at the end of the test cycle.
11. How do I write a burn-in script?
When you first go into the burn-in menu, you will see that we have prepared a script for you. You may choose to edit this script or you can write an additional script. The script is a set-by-set process that the software will follow to conduct your specific test routines. When writing a script, always start with test features before you get into the diagnostic routines. For example, you should always begin with display features, what should the software do if an error is detected, the actual tests, how long to run the script, what to do with the result, and finally what should the software do when it is all done.

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12. How do I run the software under DOS?
To run the software under dos, we recommend that you format a bootable system's disk and use that as an operating system disk. This will give you a clean DOS boot without the presence of any memory mangers. You can also include and drivers that you want loaded for the software to use during the diagnostic period.

13. How do I run the software under Windows?
Contrary to popular belief, you can run QuickTech under Windows. Most of the tests will run, except the memory tests. By running QuickTech under Windows, you will not damage any system files. Depending on your system, certain tests may cause Windows to error out, this is not a problem, simply exit and you can re-enter the dos prompt.

We do not recommend running the program under Windows.

14. Do I get free upgrades?
We do not offer free upgrades. We do however offer an upgrade subscription program. Click here to learn more.
15. How do I run the software without an operating system?
To run the software without an operating system, simply insert the disk in your floppy drive and boot the system. The disk will automatically be loaded before the operating system.
16. I build many machines at once; Can I use the software to test them?
QuickTech is the ideal tool for PC assemblers. We have design script writing capabilities that will meet the needs of most PC assemblers. Since, we have written and designed the software, we are also able to make modification to meet your specific needs. Contact our OEM team for terms and conditions.
17. Does the software provide test reports?
QuickTech has three ways of showing you the test results. First, you can view them on screen. Second, you can save them to a file. Finally, you can print them out.
18. Does the software come on a CD ROM?
Normally the software is provided on a floppy disk. However, if you desire to run the software from CD ROM, we can provided as such for a nominal cost. Ask you sales representative for details.
19. Can I run the software from my network?
QuickTech may be run from a network. The ideal situation is to run it from a dos network. This will enable you run all of the tests. However you can run under Windows with some limitations. These limitations include the inability to perform memory testing.

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20. Does the software run remotely?
The software may be run remotely using a number of software packages available. However, some of these packages will minimize the software's ability to run all tests. If your interested in running the software remotely, you may want to contact our OEM team for the most effective options to you.
21. Can a virus infect my disks?
Yes, to protect your disk, we recommend that the disks be write protected at all times. We also recommend that you use back up disks so if you ever think the disk is infected, simply throw it away. We have taken the extra sets to protect against this by making certain files read only or hidden but you can never be 100% safe. It is recommended that you take careful measures when using the software on un-known systems.

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22. Does QuickTech PRO perform any data recovery features?
No, QuickTech is not designed as a data recovery program. We do not recommend any other products either, just do your homework and chose a product that seems to be most recommended.
23. Does QuickTech detect Viruses?
No, QuickTech does not do any virus detection. There are a number of packages to perform this task. Many can be obtained for free. We just recommend that you make sure you have the latest version as virus packages are upgraded very frequently.

24. Does QuickTech find software problems?
QuickTech does not perform any software testing. However, if you run the software and do not find any problems in your hardware, many times, it is safe to assume that the problem is software based.

25. I don't have a floppy on my systems, how can I use QuickTech?
QuickTech may be run from a CD Rom and downloaded through your network. Please contact your sales representative to obtain a CD of the software. If you wish to run the software through your network, you will need to contact our OEM team to obtain the proper license agreement.
26. I don't have a video card on my systems, how can I use QuickTech?
QuickTech can be designed to output the test results using optional LED boxes that are attached to LPT or COM ports. These connectors can be used with our burn-in scripts. To obtain information about these connectors, please contact an OEM team member.
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